Shipping policy

DELIVERY

The geographical area of delivery corresponds to the geographical area covered by the offer. Deliveries are made from Monday to Friday.

Products are delivered to the address indicated by the customer.

Delivery is at street level.

The request for floor delivery of an order (where available) must be indicated by the customer at the time of final confirmation of the order.

Unless otherwise specified at the time of purchase.

BD di Paolo Boggiani undertakes to deliver the products to the address given by the Customer in the purchase order, through the carrier in charge of the transport of the same. BD di Paolo Boggiani shall not be held responsible for delivery errors due to inaccuracies or incompleteness in the filling in of the purchase order by the Customer. In addition, BD di Paolo Boggiani shall not be held responsible for any damage that may occur to the products after they have been delivered to the carrier in charge of transporting them as well as for any delays in delivery attributable to the latter.

BD di Paolo Boggiani delivers all over the national and international territory. Deliveries in uncomfortable postcodes (e.g. Venice Laguna) could imply variations in the indicated transport rates. Deliveries are made by couriers selected by BD di Paolo Boggiani; Post Boxes are not considered valid addresses for delivery. The delivery document issued by the carrier, dated and signed by the customer upon delivery of the product will constitute proof of transport and release of the goods. Upon delivery, the customer shall check the content, conformity and condition of the product(s). In the event of delays, breakdowns, total or partial loss, or other problems, it is the Customer's right to have recourse to the carrier without BD di Paolo Boggiani being held responsible. Therefore, upon delivery, BD di Paolo Boggiani recommends the customer to check the state of the delivered products before signing the receipt document. If anomalies are found, the customer must refuse the delivery of the products or put in writing his reservations, detailed and dated. These reservations must be confirmed to BD di Paolo Boggiani by registered letter with acknowledgement of receipt within three (3) working days after delivery of the products.